Payment Policy

Last Updated: June 2026

At MonsterStop, we are committed to providing a secure and reliable payment experience for all customers.

Accepted Payment Methods

We currently accept payments through trusted and secure payment providers. Available payment methods may include:

• Visa

• Mastercard

• American Express

• Maestro
  

Available payment options may vary depending on your location and device.

Payment Processing

All orders must be paid in full before they are processed and dispatched.

Once your payment has been successfully authorised, you will receive an order confirmation email containing the details of your purchase.

If payment cannot be authorised or verified, we reserve the right to cancel or delay the order until verification is completed.

Secure Transactions

Protecting your personal and financial information is extremely important to us.

All transactions made through our website are processed using secure encryption technology and industry-standard security protocols.

Our website uses SSL (Secure Socket Layer) encryption to protect sensitive information during transmission.

MonsterStop does not store your full payment card details on our servers.

Fraud Prevention

To help protect customers and prevent fraudulent activity, certain orders may be subject to additional verification checks.

In some situations, we may contact you to confirm payment or identity details before processing an order.

Failure to provide requested verification information may result in order cancellation.

Pricing and Currency

All prices displayed on our website are shown in the currency selected at checkout.

Prices may be updated at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund where necessary.

Failed or Declined Payments

If your payment is declined, please:

• Verify your payment details are correct.

• Ensure sufficient funds are available.

• Contact your bank or card provider if necessary.

MonsterStop is not responsible for charges imposed by your bank or payment provider due to declined transactions.

Refunds

Approved refunds will be issued to the original payment method used during purchase.

Refund processing times may vary depending on your financial institution and payment provider.

For further information, please refer to our Refund & Return Policy.

Contact Information

If you have any questions regarding payments, billing, or transaction security, please contact us.

MonsterStop

Email: Sales@monstershop.co.uk

Phone: +44 7988 592330

Business Address:

155 Moneygran Road
Portglenone
Ballymena
BT44 8JN
United Kingdom

Customer Support Hours:

Monday – Friday
9:00 AM – 5:00 PM (GMT)

We aim to respond to all enquiries within 24–48 business hours.